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Products

INTERIOR PROTECTION
Heavy Duty Car & Truck Floor Mats
Car Boot Liners/Cargo Liners
Seat Covers

EXTERIOR PROTECTION
Car and truck covers
Window deflectors
Stone and bug deflectors
Sunroof deflectors
Moulded truck mudflaps

CARGO MANAGEMENT
Truck bed tonneau covers
Truck bed divider
Truck bed liners
Racksack rooftop cargo carrier
Dog guard – Pet Barrier
Pet Tent

TRUCK EXTERIOR ACCESSORIES
Stainless Step Bars
Bed rails
Stainless running boards
Billet grilles and grille guards

CAR SERVICE PARTS
American car and truck service parts
Workshop and Owners manuals
GM Restoration Parts

MERCHANDISE
Clothing

 

 

 

Secure online payments with HSBC

 

 

Terms and Conditions of Sale - General

PRICING POLICY
For orders placed by phone or mail order or online, all prices quoted are excluding VAT, and do not include delivery charges. All orders are subject to VAT at the prevailing rate (currently 20%) if placed from within the UK or any other EU country. Products can be supplied directly to the EU without charging UK VAT if we are provided with a valid EU VAT number.

ALL PRICES INCLUDE ALL APPLICABLE EUROPEAN IMPORT DUTIES

PAYMENT
We require full payment before despatch. For special order items we require a 50% deposit (which is non-refundable in the event of your cancellation as we will be importing the products from the USA)

Payment can be made by credit / debit cards, cheque, postal order or bank transfer.  Products can only be despatched upon receipt of cleared funds.

DELIVERY POLICY
Stock items are generally despatched the same day as ordering, providing the order has been received and processed by 15.00 hrs that day, if placed by phone. Deliveries to UK mainland addresses are sent on an overnight carrier to arrive during business hours the following working day. Please contact our office for details of freight costs and alternative freight services to UK destinations and other EU countries. An estimated delivery period will be given at the time of ordering on special order items.

All non-stock regular items (i.e. products listed in our standard product line)  are generally delivered within 10 days from receipt of order, however, customers should allow up to 28 days for delivery. We accept no responsibility for delays outside our control.

DAMAGED GOODS
If goods are damaged in transit, this must be recorded in writing by the recipient at time of delivery. We must be notified within 24 hours of receipt of goods, however, we cannot accept responsibility for damage if the goods have been signed for as being “in good condition”. If goods are found to be faulty, incorrect or incomplete, we must be notified by phone within 48 hours of receipt and in writing within 7 days of receipt.

RETURNS, REFUNDS AND CANCELLATION POLICY
We are bound by and operate in accordance with the EU Distance Selling Directive (http://www.hmso.gov.uk/si/si2000/20002334.htm).

If an item is supplied incorrectly, or not ‘as specified’ in the order invoice/acknowledgement, we will refund the cost of the product and carriage. A refund can only be made by the same method as payment, i.e credit card or cheque. We must be notified in writing within 48 hours of receipt of goods.

We reserve the right not to accept returns for correctly supplied products (i.e.  as ordered by the customer).

 Refunds for correctly supplied goods are at our discretion and we reserve the right to apply a 20% handling and re-stocking fee. The customer is responsible for any return carriage and insurance costs and must notify us of their intentions in writing within 7 days of receipt. Refunds will not apply if products are not returned in original packaging, or if used or damaged in any way.

Refunds cannot be given for ‘special order items’, e.g. special paint finish, custom-build tonneau covers, special orders from U.S.A., or non-regular stock items.

WARRANTY CONDITIONS
All products supplied by us come with a manufacturer’s limited warranty, details of which are available at the point of sale. Warranty conditions do vary. Certain product warranties are not applicable outside the U.S.A. Please consult our sales office for details of individual suppliers’ product warranties.

Warranty claims cannot be accepted if the express conditions of operation and use are not adhered to.

PRODUCT LIABILITY
We cannot accept any responsibility for damage caused to the product, or for damage or injury caused to a third party by the product, if the manufacturer’s conditions of operation and use are not fully complied with. Any product liability rests solely with the manufacturer of the product.

CONFIDENTIALITY AND CREDIT CARD SECURITY
Your credit card details are not held by us. We do not disclose your details to third parties. We retain details of you (name, address, phone number) and/or your vehicle (VIN, make, model, year etc.) to enable faster future order processing.

PRIVACY
We do not pass your details to any third party. Your payment details are sent directly over a secure connection to our processing bank (HSBC) and are not stored or held by us or through our website.

We ask for your email address and/or telephone number in case we need to contact you with regard to your order or for delivery queries.

We do NOT sell your data to third parties.

If you have any queries regarding a purchase, please do not hesitate to contact us

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